In Baltimore
- In Baltimore Call 311 or use this link to the city and click on 311 Services button.
- In Baltimore County, call 410-887-7415 for sewer emergencies and 410-887-4488 for other stream issues.
If this is an emergency or the above numbers don’t work.
Call Maryland Department of the Environment or (866) 633-4686.
These would be:
- sewer overflows
- stream looks like paint or other chemicals have been dumped
- fish kills
- any smells of gas or flammable substances
When reporting a Sewer Overflow,
- remember to send your Service Request number to HRWA
- give them detailed directions and location
- if you can, meet them in the field to show them or have HRWA meet them
- report the overflow to HRWA
- report the overflow to the Maryland Department of the Environment.
Report Water Main Breaks through 311 in Baltimore City and in the County use 410-396-5352.
To report Street Tree problems (pruning, removal or stump removal) call 311 or call the Forestry Department 410-396-6110.
To Report Illegal Dumping, call 410-396-4717.